Privacy policy

What information you may share with us

When you use our service, you may choose to share basic contact and request details so we can help connect you with a board-certified plastic surgeon.

This may include:

• your name
• phone number
• email address
• city or state
• your preferred way to be contacted
• the cosmetic procedure or area of interest you want to learn about
• your general timing, budget range, or scheduling preference
• messages you send through our forms or by email

We may also collect limited technical information when you use our website, such as:

• your device type or browser
• pages visited on our site
• date and time of your visit
• general location based on IP address
• cookies or similar tools that help the site work and help us understand website traffic

We try to keep this collection limited to what is reasonable for a free matching service. We do not need detailed personal health information to help with contact intent.

If you want more details about how to use the site, you can also review our terms and disclaimer.

What we do not ask for or want

We do not want you to send medical records or private health details through our website forms, chat tools, email, or other general contact methods.

Please do not send us:

• medical history
• diagnoses
• medications
• lab results
• health records
• insurance details
• treatment plans
• photos that show private medical information

Our service is for cash-pay cosmetic, elective procedures only. We are not a medical provider, and we are not the right place to collect or review health records.

If a surgeon you choose later asks for medical details, that discussion should happen directly with that surgeon's office, using their process. You should verify the surgeon's credentials yourself, confirm the facility is accredited, and make sure the surgeon is board-certified in plastic surgery before moving forward.

Any images on our website are for illustration only. They are not promises of outcome, and they are not a guarantee of what any person may experience. Cosmetic surgery results vary for each individual.

How we use your information

We use the information you share mainly to respond to your request and help connect you with a suitable board-certified plastic surgeon for a cosmetic consultation.

We may use your information to:

1. contact you about your request
2. match you with a surgeon based on your location or cosmetic interest
3. answer general service questions
4. improve our website, forms, and user experience
5. keep basic records of inquiries and communications
6. send service-related messages, such as follow-up about your request

We may share the contact details and request information you provide with a participating surgeon or practice so they can contact you about your interest. We do this only to support the matching service you asked for.

We may also use website data, like page visits or device information, to understand how people use our site and to improve performance. This helps us make the website easier to use, especially for people who are new to cosmetic surgery research.

We do not use your information to give medical advice, decide whether you are a candidate for surgery, or predict results. Only a qualified surgeon can discuss whether an elective cosmetic procedure may be appropriate for you. Even then, outcomes are never guaranteed, and individual results vary.

If you contact us with questions, we may keep your message and our reply so we can assist you better in the future. If you need help reaching us, visit our contact page.

Your privacy choices and control

You have choices about how your information is used.

You may choose to:

• not submit a form if you do not want to share your contact details
• ask us to stop contacting you
• opt out of non-essential messages
• request that we update or correct contact information you gave us
• ask questions about the information connected to your inquiry
• disable cookies in your browser, though some site features may work less smoothly

If you no longer want to hear from us, you can follow any unsubscribe instructions in a message from us or contact us directly. We will do our best to honor your request within a reasonable time.

Please remember: if your information has already been shared with a surgeon or practice because you asked for a match, you may also need to contact that office directly about its own privacy practices.

We work to use reasonable safeguards, but no website or email system can promise absolute security. For that reason, please avoid sending sensitive health information through general web forms or email.

This policy may be updated from time to time as our services or website tools change. When that happens, the updated version on this page will apply going forward. If anything here is unclear, please contact us before sharing information.